Contact Bastelia
Tell us what you want to improve — we’ll propose the fastest path to measurable AI ROI
Whether you’re looking for AI consulting, AI automation, AI agents, analytics or training, we’ll help you choose a practical next step that fits your stack and your KPIs. Use the form below or email us directly—more context = a more concrete answer.
Quick start: if you want a short diagnostic, write “Diagnostic” in the subject and include your systems (ERP/CRM/helpdesk), one workflow, and the KPI you care about.
Applied AI, integrated into business workflows — built to ship.
Send a message (and get a faster answer)
You can contact Bastelia through the form on this page or by email. If you share a little context, we can reply with a concrete recommendation (diagnostic, pilot, integration, training, or a scoped package) instead of generic back-and-forth.
- Your objective: what should improve first (cost, speed, quality, risk, or growth).
- The workflow: what happens today, where it breaks, and what’s high-volume or high-stakes.
- Your stack: ERP/CRM/helpdesk/BI + document repositories (SharePoint, Drive, Confluence, etc.).
- Success metric: hours saved, SLA, deflection, error rate, conversion, cycle time, forecast error…
- Constraints: security, data sensitivity, approvals, languages, timeline, and compliance expectations.
A simple email that gets you a precise reply
Subject: Diagnostic — [Department] — [Main goal]
Message: We want to improve [workflow]. Systems: [ERP/CRM/helpdesk]. KPI: [metric]. Constraints: [security/compliance]. Timeline: [date].
We use your details only to reply. Privacy: read our policy.
What happens after you contact us
This is designed to be straightforward and efficient. The goal is to help you choose a sensible first step and avoid wasting time on initiatives that can’t be measured or integrated.
We clarify the workflow and the KPI
We confirm what “success” means (hours saved, faster resolution, fewer errors, higher conversion, stronger governance) and pick the best workflow to start with.
We map feasibility and integration
We identify the systems involved (ERP/CRM/helpdesk/BI), the data sources that define “truth”, and the safest integration path (API-first, with fallbacks only when needed).
You get a recommended next step
We recommend a diagnostic, a focused pilot, an integration sprint, analytics foundations, governance support, or training—always tied to a KPI plan.
We execute online and ship
Delivery is 100% online to keep cycles fast and overhead low. The outcome is working systems, documentation, and an operating model so results persist after launch.
Want a predictable scope from day one?
Start from packages & pricing for clear deliverables and entry points. If you prefer guidance first, ask for a diagnostic by email.
Not sure who to talk to? Pick the closest topic
These pages explain how Bastelia delivers AI services in depth. If you already know the direction you want, choose one and then send a message with your workflow and systems.
Explore Bastelia’s main areas
If you’re still exploring, these are the main categories from the site navigation. Browse the one that matches your goal, then come back and contact us with the workflow you want to improve.
FAQs
If you don’t see your question here, send a message and we’ll reply with a direct answer.
How quickly will you reply?
We aim to reply within 1 business day. If your request is time-sensitive, include your deadline and time zone, and we’ll prioritize accordingly.
What information should I include to get a useful answer?
Share the workflow you want to improve, the systems involved (ERP/CRM/helpdesk/BI), the KPI that matters, and any constraints (security, approvals, data sensitivity, timeline). With this, we can propose a practical first step instead of generic suggestions.
Do you work with our existing tools or do we need to replace them?
We design AI to run inside the tools you already use. Most engagements focus on integration-first delivery: APIs and connectors where available, plus safe fallbacks only when systems are limited.
What’s the best first step: a diagnostic, a pilot, or a rollout?
If you’re uncertain about the best use case, start with a diagnostic. If you already have a high-impact workflow, a focused pilot proves value with real data and establishes acceptance criteria. Rollouts come after quality, integration and governance are validated.
Can you help with governance, GDPR and EU AI Act readiness?
Yes. For production AI, governance is part of the workflow: permissions, logging, documentation, evaluation and human review points. This reduces risk and improves adoption—especially when sensitive data is involved.
Do you offer fixed packages and transparent pricing?
Yes. If you want a predictable starting point, use the packages & pricing page. If you prefer guidance first, email us and we’ll point you to the best option.
Can you sign an NDA?
In most cases, yes. Mention it in your message and we’ll confirm the next step. You can also share high-level context first and go deeper once confidentiality is in place.
Where do you deliver?
Delivery is 100% online, enabling faster cycles and lower overhead while keeping execution structured.
Ready to start?
Send a message with your workflow and systems, and we’ll reply with the most practical next step.