AI Training for Employees: from zero to impact in 90 days
Upskill your team in generative AI, ChatGPT and Copilot with in-company and online programs. We design department-based tracks (Marketing, Sales, HR, Operations, Finance) around your real processes, with adoption metrics and ROI from the first month.
Why train your workforce in AI (and why with Bastelia)
AI is no fad: it’s measurable productivity, quality and speed. Organizations that professionalize its use ship faster, reduce repetitive work, and make better decisions with data and automation. With Bastelia, your team solves real tasks with AI in a tool-agnostic way (ChatGPT, Copilot, Gemini, Claude…), strengthening processes that survive tool changes.
- Measurable impact: we define KPIs for time saved, output quality and adoption.
- Process over hype: we transfer skills to concrete tasks in each area.
- Responsible AI: privacy, bias, human review and a practical compliance guide (AI Act + GDPR).
Formats & levels
We adapt training to your starting point and team availability. All formats combine guided practice, your own cases and tutoring to take learning to production.
Starter (4–8 h)
Generative AI literacy, safety, and area-specific quick wins to start strong.
Pro (12–24 h)
Department track with exercises, reusable deliverables and a quality checklist.
Expert (24–40 h)
Advanced automation (Make/Zapier + AI), internal pilots and adoption coaching.
Department tracks (examples)
Personal productivity (Copilot + ChatGPT)
- Reusable prompting patterns (summarize, write, analyze, tabulate).
- Safe use in Microsoft 365 (Word, Excel, PowerPoint, Outlook) and browsers.
- Best practices to avoid “hallucinations”, verification and version control.
Marketing & Content
- Editorial plan and briefing by search intent and entities.
- Multi-channel copy (web, blog, social, email) with editorial QA and brand guides.
- AI-generated creatives (text/image/audio) and a pre-publication quality checklist.
Sales & Customer Support
- Assisted emails and proposals, objections and follow-up with templates.
- Lead enrichment, account research and internal FAQ assistants.
- Stage playbooks (discovery, demo, close) and CRM with auto notes/summaries.
HR & Talent
- Job descriptions, assisted screening, interview guides and feedback.
- Internal AI use policy, skills matrix and upskilling plan.
Operations & Automation
- Make/Zapier + AI flows: reporting, labeling, summaries and alerts.
- Integration with your stack (ERP, CRM, Sheets, Notion…).
Data & Analytics
- Natural language queries over data, charts and storytelling.
- Limitations, bias and cross-validation of results.
Bastelia methodology
We apply the 70/20/10 model: 70% practice with your cases, 20% tutoring and 10% conceptual foundation. We deliver prompt libraries, automation flows and a governance checklist so learning sticks in the team’s day-to-day.
- Your company’s cases (or simulated, if you prefer), with useful deliverables from day one.
- Tool-agnostic: ChatGPT, Copilot, Gemini, Claude, Llama… the process matters most.
- Adoption: office hours and an internal community for 30 days.
Measuring ROI (template included)
We align training with business goals and measure impact with an ROI template: (minutes saved/week × cost/hour × no. of employees × adoption %) − training cost. We also set 30/60/90-day milestones to consolidate results and standardize best practices.
- KPIs: time saved, adoption rate, editorial/output quality, time-to-first-draft, internal NPS.
- Deliverables: tracking dashboard and prompt/template library.
Responsible AI & compliance (AI Act + GDPR)
We embed privacy, security, bias mitigation and transparency in every module. We work with internal AI use policies, prompt logging and human review before publishing or enabling automations. We include a practical guide to the European AI framework (AI Act) and how it fits with GDPR so your teams can work confidently.
- Data and privacy best practices (don’t upload PII/sensitive data to unapproved services).
- Traceability checklist, version control and controlled testing.
- Role-specific sessions to internalize risks and responsibilities.
Programs & syllabi (summary)
Module 1 — Fundamentals & safety (2 h)
What AI can and cannot do. Risks, privacy, responsible use and internal policy.
Module 2 — Productivity with AI (4 h)
Prompt patterns, writing, analysis, tabulation and copilots applied to daily work.
Module 3 — By department (6–12 h)
Real cases in Marketing, Sales, HR, Customer Support, Operations and Finance.
Module 4 — Automation (4–8 h)
Make/Zapier + AI: orchestration, reporting, labeling, summaries and alerts.
Module 5 — ROI & adoption (2 h)
KPIs, governance and a 30/60/90 plan with a tracking dashboard.
Frequently asked questions
Which profiles benefit from this training?
Marketing, Sales, HR, Customer Support, Operations and Finance teams; middle management and leaders seeking impact in 90 days.
Do we work with our own tools and data?
Yes. We adapt examples to your stack and sector. If you prefer, we use a demo environment without sensitive data.
Which tools do you cover?
ChatGPT, Copilot (Microsoft 365), Gemini, Claude and Llama, among others. The focus is on processes, not brands.
Is impact measured?
We deliver an ROI template and define team-level KPIs (time saved, output quality and adoption) with a 30/60/90 plan.
Let’s talk about your AI training plan
Tell us your starting point, goals and the teams to train. We’ll propose the optimal track, a realistic schedule and a fixed budget.
