Compliance & Legal Tech
Compliance programmes that blend regulation, process, and automation
We design and implement compliance systems that reduce risk and manual work: GDPR/privacy, whistleblowing channel, ISO 37301/37001, UNE 19601, DORA, NIS2/ENS, eIDAS/eIDAS2 and Contract Lifecycle Management with e-signature. We integrate tech (RPA, OCR, CLM, bots & copilots) without replacing your ERP/CRM.
Gap analysis + roadmap with measurable quick wins and a certification/audit plan.
Compliance automation: policies, evidence, controls, alerts, and reporting.
Governance & security with a GDPR-by-design approach and clear roles.
What we do in Compliance & Legal Tech
End-to-end compliance programme
Design and rollout of a Compliance Management System aligned with ISO 37301/UNE 19601: policies, risk map, controls, KPIs, evidence, and a continuous-improvement cycle. Includes role definition (compliance body, control owners) and an internal communication plan.
- Document stack and annual compliance calendar.
- Evidence & reporting automation.
Privacy & GDPR
Data governance with records of processing, DPIA/PIA, consent management, cookies, retention policies, processor agreements and privacy by design. We connect sources to automate DSARs and data mapping.
Integrates with ticketing tools for request traceability and SLAs.
Whistleblowing channel (EU 2019/1937)
Confidential internal channel with acknowledgement ≤ 7 days and follow-up/response ≤ 3 months (as applicable). Role-based workflow, confidentiality measures, retention, and case management.
- Web, email and optional 24/7 voice channel with a conversational agent and secure transcription.
- Communication templates and a metrics dashboard.
ISO 37001 (Anti-bribery)
Bribery risk mapping, third-party due diligence, controls, reporting channels, internal audits, KPIs, and role-based training.
DORA · NIS2/ENS · Continuity
For regulated sectors we design digital operational resilience controls: governance, testing, incident management, notifications, critical ICT third parties, and alignment with NIS2/ENS. Includes playbooks and exercises.
CLM + e-signature (eIDAS/eIDAS2)
Digitise the contract lifecycle: templates, clauses, approvals, negotiation, redlining, advanced/qualified signature and archiving with retention & semantic search.
Practical coverage of the regulations that apply to you
Compliance/criminal compliance management systems: risk-based, leadership, support, operation, assessment, and improvement.
Data governance, DPIA, records of processing, processor contracts, and DSAR responses.
Anti-bribery and internal confidential channels with whistleblower protection and disciplinary measures.
Digital resilience, incident & vendor management, testing, notification and business continuity.
Advanced/qualified signatures, seals, validation and robust storage with integrity and auditability.
Bastelia methodology: from diagnostic to operations
1) Discovery & design
Interviews, process/system inventory, maturity assessment, risk map, and system definition. We build the roadmap with quick wins, owners, and KPIs.
2) Pilot & automation
We launch a focused pilot: live policies & evidence, RPA/OCR for documents, bots/portals for the whistleblowing channel, CLM, and monitoring dashboards.
3) Integration & rollout
We connect ERP/CRM/DAM via API, manage identity/permissions and data governance (roles, retention, encryption, logs). We train teams and finalise the comms plan.
4) Run & continuous improvement
Internal/external audits, recurring metrics, annual risk-map review, and system evolution as regulation or business changes.
Automation applied to compliance
Documents & evidence
OCR for invoices/contracts, auto-classification, retention and versioning. Approval flows, timestamping and end-to-end traceability.
Contracts & review
CLM with parameterised templates, redlining and signature (advanced/qualified). Assistants for clause summaries, risks and comparisons.
Channels & bots
Secure portal and a conversational agent (voice & text) for whistleblowing and enquiries, with transcription, anonymisation, and case routing to the right team.
Real-world applications by sector
Financial/Fintech
KYC/AML, transaction monitoring, whistleblowing, DORA, critical ICT vendor management, and CLM for partner contracts.
Industry/Logistics
Security controls (NIS2/ENS), supplier compliance, document management (quality/safety) and e-signed supply contracts.
Retail/Services
Customer privacy, cookies, DSARs, commercial contracts and whistleblowing integrated with HR.
What we track to prove impact
Efficiency
Hours saved per process (documents, contracts, audits), whistleblowing response time and resolution.
Risk & quality
Incidents, early-detected deviations, evidence quality, and status of action plans.
Adoption
Channel usage, role-based training completion, policy adherence and stakeholder satisfaction.
Service FAQs
Can you start if we don’t have anything in place yet?
Yes. We begin with a short diagnostic to understand risks, applicable regulation and current capabilities. Then we prioritise quick wins (e.g., whistleblowing channel and key policies) and draft the full system roadmap.
How do you ensure whistleblowing confidentiality?
Role separation, encryption, access controls and procedures to protect whistleblower identity. We configure acknowledgements and follow-up within applicable legal timelines (7 days / 3 months) and maintain auditable evidence.
What technology do you use?
CLM, advanced/qualified e-signature, RPA/OCR for documents, bots/portals for the channel, and BI dashboards. We integrate with your ERP/CRM via API to minimise organisational change.
Do you provide training and support?
Yes. Role-based training (compliance, IT, business) and support in internal/external audits. We leave metrics and processes for continuous improvement.
Shall we discuss your compliance?
Tell us your context (industry, regulation, current systems) and we’ll propose a clear, viable and measurable plan.
Contact: info@bastelia.com · Bastelia
